Our Community Commitment
Staying true to our hometown roots
We want our communities to thrive!
Our employees live in and call our service area home, too. And they know that improving the quality of life in the communities we serve is important. We're open and engaged with our communities and take ownership in the areas we serve by empowering local stewardship efforts, promoting health and safety, and supporting local organizations.
We work hard to minimize the frequency and duration of service interruptions. While we have an excellent reliability record, we're always looking for ways to improve outage response.
Customer focus is one of our core values. We're a top performer in the American Customer Satisfaction Index study, with residential customers consistently scoring us as one of the highest ranked investor-owned utilities in the nation.