Need Help Paying?

Let's work together to make a plan

If you're not able to pay your electric bill, please call us at 800-257-4044 as soon as you can to discuss possible payment arrangements.

You may also register for our My Account portal (just click Log in above) and use either our self-service payment extension or our arrangement option, found in the View/Pay Bill area. Either of these options allow you to extend your payment beyond your due date.

In addition, you may want to consider our Even Monthly Payment (EMP) plan, which averages your energy use over the year so you pay the same amount each month—making budgeting easier.

Energy assistance programs

We encourage you to also reach out to your local energy assistance agency or Community Action Council to ask about their programs if you expect to have financial challenges for the foreseeable future.

Uplift program

Minnesota residential customers receiving Energy Assistance are eligible for a credit on their electric bills through our new Uplift program. 

To apply, you’ll first need to complete an energy assistance application with your local energy assistance provider. Once approved for energy assistance, complete the Uplift application and submit by email to [email protected] or mail it to:

Otter Tail Power Company
Attention: Customer Care
PO Box 496
Fergus Falls, MN 56538

Program enrollment is limited and offered on a first-come, first-served basis. To remain enrolled in our Uplift program, you must reapply for energy assistance every season and continue to make monthly payments on your electric bills.

We're always here to help. Contact us if you have additional questions about bill payment options or your electric service.