Bill messages

June 2023

South Dakota customers
On June 1, 2023, we filed a request with the South Dakota Public Utilities Commission (SDPUC) to decrease our Phase-In Rider, which recovers costs from projects that help ensure we can continue to provide safe, reliable service.
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View Bill Messages, Inserts, and Newsletters

Bill inserts

Information about important updates, programs, incentives, and payment options, as well as energy- and money-saving tips.

June 2023

We’ve powered our communities for more than a century. When you need us most, we'll continue to be here.
Minnesota customers - update your appliances and save with a $50 rebate.
Minnesota and South Dakota customers - save energy in any extreme with a cold-climate heat pump.
North Dakota customers - save energy in any extreme with a cold-climate heat pump.

May 2023

It’s now easier and faster to report an outage.
Install an efficient thermal-storage heating system and qualify for a rebate!

April 2023

Meet the people that bring you reliable power every day.
Consider electric heating and take advantage of our rebates and special rates.
Minnesota customers - Get up to $50 when you recycle your old, but working, appliance.
Minnesota customers - From rebates and monthly bill credits to off-peak rates and efficient energy use you'll save when you install an electric water heater.
North Dakota and South Dakota customers - From rebates and monthly bill credits to off-peak rates and efficient energy use you'll save when you install an electric water heater.

March 2023

The strength of our grid lies in the strength of our teams. We’ll keep providing the reliable, low-cost electricity you depend on.
Spring into savings and view our tips to reduce energy and save money!
Residential customers - enroll in CoolSavings and make it a year to save!
Notice of update to Transmission Cost Recovery Rider in South Dakota.

February 2023

We know you count on us every day for the energy you need. That’s why we’re committed to keeping your electric bills as low as possible.
Minnesota customers - Our House Therapy program offers free home energy audits to qualified customers.
Minnesota customers - Upgrade your home’s insulation and save with rebates.
Interconnection notice for Minnesota customers.
North Dakota customers - More advantages for your home or business. More money in your pocket! Check out our rebates and programs for savings.
South Dakota customers - Take advantage of LED rebates and save energy.

January 2023

People you can count on. When you need us most, we’ll continue to be here.
Enjoy simple budget billing with Even Monthly Payment.
Schedule a Home Transformer energy assessment for free!
Minnesota and South Dakota residential customers - More advantages for your home. More money in your pocket! Check out our rebates and programs for savings.
Minnesota Energy Adjustment Rider.
Notice of update to Transmission Cost Recovery Rider in North Dakota.
North Dakota Advanced Meter and Distribution Technology (AMDT) Cost Recovery Rider.

December 2022

Happy Holidays!
Save while you play, work, or relax with electric water heating.
Minnesota customers - Install LED bulbs and save.
Minnesota Energy Intensive Trade-Exposed (EITE) Rider.

November 2022

The strength of our grid lies in the strength of our teams. We’ll keep providing the reliable, affordable electricity you depend on.
Bill payment assistance for military personnel in Minnesota.
Minnesota and South Dakota customers - Install a smart thermostat and take advantage of generous rebates!
North Dakota residential rate schedules.
North Dakota commercial and general service rate schedules.
North Dakota farm rate schedules.

October 2022

Make a plan to reduce your energy use with our Home Energy Analyzer tool.
Upgrade and save with rebates and off-peak heating prices.
View our tips to reduce energy and save money!
Minnesota customers - Get up to $50 when you recycle your old, but working, appliance.
Minnesota Conservation Cost Recovery Adjustment (CCRA) notice.
South Dakota customers - Install LED bulbs and save.

September 2022

Your low rates aren’t an accident. We make the right investments at the right times to keep costs down.
Minnesota customers - Get up to $50 when you recycle your old, but working, appliance.
Minnesota customers - Install LED bulbs and save.
Minnesota residential customers - If you receive Energy Assistance you're eligible for a credit on your electric bills through our new Uplift program.
Cold Weather Rule - How to avoid disconnection during cold-weather months in Minnesota.
Notice of Annual Energy Adjustment True-up in Minnesota.
Notice of new Electric Utility Infrastructure Cost Rider in Minnesota.
North Dakota medical emergency card - Third-party notification.
Phase-In Rider notice for South Dakota customers.

August 2022

In 2021 our Foundation addressed food insecurity in our communities by donating nearly $60,000 to more than 25 local food shelves in honor of our employees.
Simplify with automatic bill payments. Enroll in Ready Check.
Minnesota customers - Install LED bulbs and save.
Minnesota residential customers - Medically necessary equipment protection.
Notice of update to Renewable Resource Cost Recovery Rider Factor in Minnesota.
Notice of update to Transmission Cost Recovery Rider in Minnesota.
Notice of tariff sheet adjustments in Minnesota.

July 2022

In 2021 our Foundation gave $525,530 to strengthen communities across our service area.
Minnesota commercial customers - More advantages for business. More money in your pocket!
Minnesota customers - Get up to $50 when you recycle your old, but working, appliance.
Notice of new rates for Minnesota customers.
Notice of Generation Cost Recovery Rider for North Dakota customers.

June 2022

Minnesota customers - harness the power of air with a cold-climate heat pump and save.
Minnesota customers - update your appliances and save with a $50 rebate.
Audubon, Minnesota customer notice.
Minnesota and South Dakota customers - Get up to $50 when you recycle your old, but working, appliance.
North Dakota customers - More advantages for your home or business. More money in your pocket! Check out our rebates and programs for savings.

May 2022

Last year was transformative in our energy-generation story. Watch our short documentary to learn more.
We’re building an online community of customers who'll be integral in helping us better serve you. Join our Otter Voice community today!
Minnesota residential customers - More advantages for your home. More money in your pocket! Check out our rebates and programs for savings.
Audubon, Minnesota customer notice.
South Dakota customers - Get up to $50 when you recycle your old, but working, appliance.