Bill messages

June 2022

South Dakota customers
On June 1, 2022, we filed a request with the South Dakota Public Utilities Commission (SDPUC) to increase our Phase-In Rider, which recovers costs from projects that help to ensure we can continue to provide safe, reliable service.
Learn more

View Bill Messages, Inserts, and Newsletters

Bill inserts

Information about important updates, programs, incentives, and payment options, as well as energy- and money-saving tips.

July 2022

In 2021 our Foundation gave $525,530 to strengthen communities across our service area.
Minnesota commercial customers - More advantages for business. More money in your pocket!
Minnesota customers - Get up to $50 when you recycle your old, but working, appliance.
Notice of new rates for Minnesota customers.
Notice of Generation Cost Recovery Rider for North Dakota customers.

June 2022

Minnesota customers - harness the power of air with a cold-climate heat pump and save.
Minnesota customers - update your appliances and save with a $50 rebate.
Audubon, Minnesota customer notice.
Minnesota and South Dakota customers - Get up to $50 when you recycle your old, but working, appliance.
North Dakota customers - More advantages for your home or business. More money in your pocket! Check out our rebates and programs for savings.

May 2022

Last year was transformative in our energy-generation story. Watch our short documentary to learn more.
We’re building an online community of customers who'll be integral in helping us better serve you. Join our Otter Voice community today!
Minnesota residential customers - More advantages for your home. More money in your pocket! Check out our rebates and programs for savings.
Audubon, Minnesota customer notice.
South Dakota customers - Get up to $50 when you recycle your old, but working, appliance.

April 2022

You’ve trusted us to power your lives for more than a century.
North Dakota customers - upgrade and save with rebates and off-peak heating prices.
Notice of update to Renewable Resource Cost Recovery Rider Factor in North Dakota.

March 2022

You’ve trusted us to power your lives for more than a century.
Spring into savings and view our tips to reduce energy and save money!
Schedule a Home Transformer energy assessment for free!
South Dakota customers - Install LED bulbs and save.
Notice of update to Transmission Cost Recovery Rider in South Dakota.

February 2022

Your low rates aren’t an accident. We work to keep them that way as we create a stronger, smarter energy grid and cleaner energy future.
Spend your time on what matters most. Enroll in ePay today!
Residential customers - enroll in CoolSavings and make it a year to save!
Minnesota customers - Stop losing heat—and money—by upgrading your home's insulation.
House Therapy - Free home improvements save energy and money for Minnesota customers.
Interconnection notice for Minnesota customers.

January 2022

Powering communities one home, one family meal, one unforgettable moment at a time.
Enjoy simple budget billing with Even Monthly Payment.
Notice of update to Transmission Cost Recovery Rider in North Dakota.
South Dakota customers - Get up to $50 when you recycle your old, but working, appliance.
South Dakota customers - Install LED bulbs and save.

December 2021

Bringing light to life with reliable, affordable electricity.
Spend your time on what matters most. Enroll in ePay today!
Save while you play, work, or sleep with electric water heating.
Minnesota residential customers - Update your Home Energy Analyzer profile and receive a $20 gift card!
Minnesota business customers - receive rebates for motors and adjustable-speed drives.
Minnesota Conservation Cost Recovery Adjustment (CCRA) notice.
Minnesota Energy Adjustment Rider.
Minnesota Energy Intensive Trade-Exposed (EITE) Rider.

November 2021

For more than a century we’ve partnered with our communities to create meaningful impact.
Minnesota customers - Install a smart thermostat and take advantage of generous rebates!
Minnesota residential customers - Update your Home Energy Analyzer profile and receive a $20 gift card!
Bill payment assistance for military personnel in Minnesota.

October 2021

For more than a century we’ve partnered with our communities to create meaningful impact.
Simplify with automatic bill payments. Enroll in Ready Check.
Spending more time at home? View our tips to reduce energy and save money!
Minnesota residential customers - Complete your Home Energy Analyzer profile and receive a $20 gift card!
Cold Weather Rule - How to avoid disconnection during cold-weather months in Minnesota.
North Dakota residential rate schedules.
North Dakota commercial and general service rate schedules.
North Dakota farm rate schedules.

September 2021

Astoria Station stands ready and able to generate reliable electricity you can count on.
Enjoy simple budget billing with Even Monthly Payment.
Minnesota residential customers - Install LED bulbs throughout your home and save!
Notice of Annual Energy Adjustment True-up in Minnesota.
Cold Weather Rule - How to avoid disconnection during cold-weather months in Minnesota.
North Dakota medical emergency card - Third-party notification.
South Dakota customers - Get up to $50 when you recycle your old, but working, appliance!
Phase-In Rider notice for South Dakota customers.

August 2021

Merricourt Wind Energy Center harnesses some of our nation’s best wind resources to generate clean, low-cost energy.
Our online services are simple, secure, and smart. Manage your account online!
Minnesota residential and commercial customers - More advantages for your home or business. More money in your pocket!
High-efficiency lighting rebates available for Minnesota commercial customers.
Minnesota and South Dakota customers - Recycle your old appliance without lifting a finger and earn extra cash!
North Dakota and South Dakota customers - evaluate your energy use with Home Energy Analyzer.

July 2021

Hoot Lake Plant leaves a legacy of safe, reliable energy generation.
Minnesota customers - Stop losing heat—and money—by upgrading your home's insulation.
Minnesota business customers - receive rebates for motors and adjustable-speed drives.
North Dakota and South Dakota customers - More advantages for your home or business. More money in your pocket! Check out our rebates and programs for savings in North Dakota and South Dakota.
Notice of Generation Cost Recovery Rider for North Dakota customers.

June 2021

Power you can count on. You rely on electricity to power your morning rush. We're here to make sure you can.
Smart, easy, and secure. Enroll in ePay today!
Spending more time at home? View our tips to reduce energy and save money!
House Therapy - Free home improvements save energy and money for Minnesota customers.
High-efficiency lighting rebates available for Minnesota commercial customers.
North Dakota and South Dakota customers - start saving with rebates and off-peak heating prices.