View Bill Messages, Inserts, and Newsletters
Bill inserts
Information about important updates, programs, incentives, and payment options, as well as energy- and money-saving tips.
January 2022
- Powering communities one home, one family meal, one unforgettable moment at a time.
- Enjoy simple budget billing with Even Monthly Payment.
- Notice of update to Transmission Cost Recovery Rider in North Dakota.
- South Dakota customers - Get up to $50 when you recycle your old, but working, appliance.
- South Dakota customers - Install LED bulbs and save.
December 2021
- Bringing light to life with reliable, affordable electricity.
- Spend your time on what matters most. Enroll in ePay today!
- Save while you play, work, or sleep with electric water heating.
- Minnesota residential customers - Update your Home Energy Analyzer profile and receive a $20 gift card!
- Minnesota business customers - receive rebates for motors and adjustable-speed drives.
- Minnesota Conservation Cost Recovery Adjustment (CCRA) notice.
- Minnesota Energy Adjustment Rider.
- Minnesota Energy Intensive Trade-Exposed (EITE) Rider.
November 2021
- For more than a century we’ve partnered with our communities to create meaningful impact.
- Minnesota customers - Install a smart thermostat and take advantage of generous rebates!
- Minnesota residential customers - Update your Home Energy Analyzer profile and receive a $20 gift card!
- Bill payment assistance for military personnel in Minnesota.
October 2021
- For more than a century we’ve partnered with our communities to create meaningful impact.
- Simplify with automatic bill payments. Enroll in Ready Check.
- Spending more time at home? View our tips to reduce energy and save money!
- Minnesota residential customers - Complete your Home Energy Analyzer profile and receive a $20 gift card!
- Cold Weather Rule - How to avoid disconnection during cold-weather months in Minnesota.
- North Dakota residential rate schedules.
- North Dakota commercial and general service rate schedules.
- North Dakota farm rate schedules.
September 2021
- Astoria Station stands ready and able to generate reliable electricity you can count on.
- Enjoy simple budget billing with Even Monthly Payment.
- Minnesota residential customers - Install LED bulbs throughout your home and save!
- Notice of Annual Energy Adjustment True-up in Minnesota.
- Cold Weather Rule - How to avoid disconnection during cold-weather months in Minnesota.
- North Dakota medical emergency card - Third-party notification.
- South Dakota customers - Get up to $50 when you recycle your old, but working, appliance!
- Phase-In Rider notice for South Dakota customers.
August 2021
- Merricourt Wind Energy Center harnesses some of our nation’s best wind resources to generate clean, low-cost energy.
- Our online services are simple, secure, and smart. Manage your account online!
- Minnesota residential and commercial customers - More advantages for your home or business. More money in your pocket!
- High-efficiency lighting rebates available for Minnesota commercial customers.
- Minnesota and South Dakota customers - Recycle your old appliance without lifting a finger and earn extra cash!
- North Dakota and South Dakota customers - evaluate your energy use with Home Energy Analyzer.
July 2021
- Hoot Lake Plant leaves a legacy of safe, reliable energy generation.
- Minnesota customers - Stop losing heat—and money—by upgrading your home's insulation.
- Minnesota business customers - receive rebates for motors and adjustable-speed drives.
- North Dakota and South Dakota customers - More advantages for your home or business. More money in your pocket! Check out our rebates and programs for savings in North Dakota and South Dakota.
- Notice of Generation Cost Recovery Rider for North Dakota customers.
June 2021
- Power you can count on. You rely on electricity to power your morning rush. We're here to make sure you can.
- Smart, easy, and secure. Enroll in ePay today!
- Spending more time at home? View our tips to reduce energy and save money!
- House Therapy - Free home improvements save energy and money for Minnesota customers.
- High-efficiency lighting rebates available for Minnesota commercial customers.
- North Dakota and South Dakota customers - start saving with rebates and off-peak heating prices.
May 2021
- Power you can count on. With strong system planning and dedicated field crews, our customers have power more than 99.98% of the time!
- Schedule a Home Transformer energy assessment for free!
- Minnesota residential customers - More advantages for your home. More money in your pocket! Check out our rebates and programs for savings.
- Interconnection notice for Minnesota customers.
- Minnesota and South Dakota customers - Recycle your old appliance without lifting a finger and earn extra cash!
- Notice of update to Renewable Resource Cost Recovery Rider Factor in North Dakota.
April 2021
- Reliable electricity you can count on. We invest in innovative, resourceful ways to create a more resilient regional transmission grid.
- Spending more time at home? View our tips to reduce energy and save money!
- Interconnection notice for Minnesota customers.
- Minnesota and South Dakota customers - keep your home and family comfortable whatever the weather with a cold-climate heat pump.
- North Dakota customers - keep your home and family comfortable whatever the weather with a cold-climate heat pump.
- Notice of update to Renewable Resource Cost Recovery Rider Factor in North Dakota.
- North Dakota and South Dakota customers - rebates are available for water heaters, thermal storage systems, plenum heaters, boilers, and heat pumps.
March 2021
- Your low rates aren’t an accident. We work to keep them that way as we create a stronger, smarter energy grid and cleaner energy future.
- Save while you play, work, or sleep with electric water heating.
- Schedule a Home Transformer energy assessment for free!
- Notice of public hearings for the Minnesota rate increase request.
- Notice of update to Transmission Cost Recovery Rider in South Dakota.
February 2021
- Powering communities one home, one family meal, one unforgettable moment at a time.
- Spend your time on what matters most. Enroll in ePay today!
- Residential customers - enroll in CoolSavings and make it a year to save!
- Minnesota business customers - explore our commercial and industrial grants.
January 2021
- Spending more time at home? View our tips to reduce energy and save money!
- Residential customers - enroll in CoolSavings and make it a year to save!
- House Therapy - Free home improvements save energy and money for Minnesota customers.
- Minnesota interim rates and understanding changes to your bill.
- Minnesota Energy Adjustment Rider.
- Notice of update to Transmission Cost Recovery Rider in Minnesota.
- Notice of update to Transmission Cost Recovery Rider in North Dakota.
December 2020
- Have you gone digital yet? Manage your account online!
- Spending more time at home? View our tips to reduce energy and save money!
- Winter can mean bitter storms. Update your winter safety kit today!
- Minnesota business customers - receive rebates for motors and adjustable-speed drives.
- Minnesota Energy Adjustment Rider.
Customer Connection newsletters
Energy news for our customers.
- Our year in review
- Project sets base for future technology advancements
- Keep your home safe this holiday season
- Smart savings
- Employee profile
- Christmas Toffee recipe
November 2021: Business edition
- Get the most from your rooftop units with retrofit controls
- Breakeven point, balance point, or both?
- Protect employees from electrical hazards
- Powering our communities with reliable, affordable electricity
- 2022 pocket calendars
- Stay safe around electricity
- Learn about your electricity
- Beware of vampire load
- Employee profile
- Skillet Chicken and Dumplings recipe
July 2021: For KIDS!
- Our energy resource mix coloring page
- Electrifyingly funny jokes
- Stay safe around electricity
- Tour Hoot Lake Plant
- Moon Cake recipe
- Hoot Lake Plant retires
- Partnering in community resilience
- We've completed Astoria Station!
- Save energy throughout your home
- Minnesota PUC approved our Hoot Lake Solar investment
- Learn about your electricity
- Employee profile
- Holiday Salad recipe
April 2021: Business edition
- Air purification: Healthy air, healthy buildings, healthy people
- Commercial refrigeration
- Easy energy savings!
- Even Monthly Payment
- Earth Day 2021
- Powering communities by conserving energy
- Our Otter Impact
- Creating a cleaner energy future
- We value your input
- Stay alert to scams
- Learn about your electricity
- Employee profile
- Lemon Cake Pudding recipe
- Better together: Merricourt Wind Energy Center and Astoria Station projects near completion
- Brighten your day the efficient way
- Powering the future: Hoot Lake Solar plans continue
- Project will improve reliability for South Dakota customers
- Severe winter weather safety
- Employee profile
- Mississippi Pot Roast recipe
December 2020: Business edition
- RCx: The pandemic-proof plan to improve building performance
- Waubun-Ogema-White Earth School District case study
- Take your energy efficiency to the next level with a Building Automation System
- We've updated our website to better meet your needs
- We're here to help
- Stop scams
- Home Energy Analyzer
- Learn about your electricity
- 2021 pocket calendars
- Employee profile
- Big, Soft Ginger Cookies recipe
- Keeping you connected
- New EV charging stations available
- Harvest season safety
- Employee profile
- Learn about your electricity
- The benefits of a smart thermostat
- Easy Split Pea Soup recipe