Bill messages

March 2023

North Dakota customers
On March 3, 2023, we filed an application with the North Dakota Public Service Commission to update our Generation Cost Recovery Rider (GCRR) Rate, which is included on the Generation Rider line of your bill. We developed this rate to allow recovery of costs associated with Astoria Station, our simple-cycle natural gas combustion turbine. The GCRR also includes a credit for the May 2021 retirement of our coal-fired Hoot Lake Plant. The proposed rate is 2.026% of your bill, a decrease from the current rate of 2.982%. This proposed change is for bills rendered on and after July 1, 2023.
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Bill inserts

Information about important updates, programs, incentives, and payment options, as well as energy- and money-saving tips.

March 2023

The strength of our grid lies in the strength of our teams. We’ll keep providing the reliable, low-cost electricity you depend on.
Spring into savings and view our tips to reduce energy and save money!
Residential customers - enroll in CoolSavings and make it a year to save!
Notice of update to Transmission Cost Recovery Rider in South Dakota.

February 2023

We know you count on us every day for the energy you need. That’s why we’re committed to keeping your electric bills as low as possible.
Minnesota customers - Our House Therapy program offers free home energy audits to qualified customers.
Minnesota customers - Upgrade your home’s insulation and save with rebates.
Interconnection notice for Minnesota customers.
North Dakota customers - More advantages for your home or business. More money in your pocket! Check out our rebates and programs for savings.
South Dakota customers - Take advantage of LED rebates and save energy.

January 2023

People you can count on. When you need us most, we’ll continue to be here.
Enjoy simple budget billing with Even Monthly Payment.
Schedule a Home Transformer energy assessment for free!
Minnesota and South Dakota residential customers - More advantages for your home. More money in your pocket! Check out our rebates and programs for savings.
Minnesota Energy Adjustment Rider.
Notice of update to Transmission Cost Recovery Rider in North Dakota.
North Dakota Advanced Meter and Distribution Technology (AMDT) Cost Recovery Rider.

December 2022

Happy Holidays!
Save while you play, work, or relax with electric water heating.
Minnesota customers - Install LED bulbs and save.
Minnesota Energy Intensive Trade-Exposed (EITE) Rider.

November 2022

The strength of our grid lies in the strength of our teams. We’ll keep providing the reliable, affordable electricity you depend on.
Bill payment assistance for military personnel in Minnesota.
Minnesota and South Dakota customers - Install a smart thermostat and take advantage of generous rebates!
North Dakota residential rate schedules.
North Dakota commercial and general service rate schedules.
North Dakota farm rate schedules.

October 2022

Make a plan to reduce your energy use with our Home Energy Analyzer tool.
Upgrade and save with rebates and off-peak heating prices.
View our tips to reduce energy and save money!
Minnesota customers - Get up to $50 when you recycle your old, but working, appliance.
Minnesota Conservation Cost Recovery Adjustment (CCRA) notice.
South Dakota customers - Install LED bulbs and save.

September 2022

Your low rates aren’t an accident. We make the right investments at the right times to keep costs down.
Minnesota customers - Get up to $50 when you recycle your old, but working, appliance.
Minnesota customers - Install LED bulbs and save.
Minnesota residential customers - If you receive Energy Assistance you're eligible for a credit on your electric bills through our new Uplift program.
Cold Weather Rule - How to avoid disconnection during cold-weather months in Minnesota.
Notice of Annual Energy Adjustment True-up in Minnesota.
Notice of new Electric Utility Infrastructure Cost Rider in Minnesota.
North Dakota medical emergency card - Third-party notification.
Phase-In Rider notice for South Dakota customers.

August 2022

In 2021 our Foundation addressed food insecurity in our communities by donating nearly $60,000 to more than 25 local food shelves in honor of our employees.
Simplify with automatic bill payments. Enroll in Ready Check.
Minnesota customers - Install LED bulbs and save.
Minnesota residential customers - Medically necessary equipment protection.
Notice of update to Renewable Resource Cost Recovery Rider Factor in Minnesota.
Notice of update to Transmission Cost Recovery Rider in Minnesota.
Notice of tariff sheet adjustments in Minnesota.

July 2022

In 2021 our Foundation gave $525,530 to strengthen communities across our service area.
Minnesota commercial customers - More advantages for business. More money in your pocket!
Minnesota customers - Get up to $50 when you recycle your old, but working, appliance.
Notice of new rates for Minnesota customers.
Notice of Generation Cost Recovery Rider for North Dakota customers.

June 2022

Minnesota customers - harness the power of air with a cold-climate heat pump and save.
Minnesota customers - update your appliances and save with a $50 rebate.
Audubon, Minnesota customer notice.
Minnesota and South Dakota customers - Get up to $50 when you recycle your old, but working, appliance.
North Dakota customers - More advantages for your home or business. More money in your pocket! Check out our rebates and programs for savings.

May 2022

Last year was transformative in our energy-generation story. Watch our short documentary to learn more.
We’re building an online community of customers who'll be integral in helping us better serve you. Join our Otter Voice community today!
Minnesota residential customers - More advantages for your home. More money in your pocket! Check out our rebates and programs for savings.
Audubon, Minnesota customer notice.
South Dakota customers - Get up to $50 when you recycle your old, but working, appliance.

April 2022

You’ve trusted us to power your lives for more than a century.
North Dakota customers - upgrade and save with rebates and off-peak heating prices.
Notice of update to Renewable Resource Cost Recovery Rider Factor in North Dakota.

March 2022

You’ve trusted us to power your lives for more than a century.
Spring into savings and view our tips to reduce energy and save money!
Schedule a Home Transformer energy assessment for free!
South Dakota customers - Install LED bulbs and save.
Notice of update to Transmission Cost Recovery Rider in South Dakota.

February 2022

Your low rates aren’t an accident. We work to keep them that way as we create a stronger, smarter energy grid and cleaner energy future.
Spend your time on what matters most. Enroll in ePay today!
Residential customers - enroll in CoolSavings and make it a year to save!
Minnesota customers - Stop losing heat—and money—by upgrading your home's insulation.
House Therapy - Free home improvements save energy and money for Minnesota customers.
Interconnection notice for Minnesota customers.