View Bill Messages, Inserts, and Newsletters

Bill inserts

Information about important updates, programs, incentives, and payment options, as well as energy- and money-saving tips.

December 2022
November 2022
October 2022
September 2022
August 2022
July 2022
June 2022
May 2022
April 2022
March 2022
February 2022
January 2022
December 2021
November 2021

Customer Connection newsletters

Energy news for our customers.

December 2022

  • Providing power around the clock
  • Keep your home safe over the holidays
  • Reduce energy and save money this season
  • Employee profile
  • Cinnamon Candy Salad recipe
  • Thank you for being our customer in 2022!

November 2022: Business edition

  • South Dakota steakhouse owner a heat pump advocate
  • Employee profile
  • Energy efficiency from the ground up
  • Saving energy this winter

October 2022

  • Simple ways to save energy this fall
  • Power you can count on
  • October is National Fire Prevention Month
  • 2023 pocket calendars
  • BBQ Bacon Ranch Pasta Salad recipe (updated from misprint in August)
  • Peanut Butter Bars recipe

August 2022

  • Harvest season safety
  • Prepare for August weather
  • Caring for our communities
  • Making payments
  • Employee profile
  • Learn about your electricity
  • Join our Otter Voice community
  • BBQ Bacon Ranch Pasta Salad recipe

June 2022: For KIDS!

  • Gear up with a lineworker
  • It's National Safety Month
  • Summer storm kit
  • Follow us on social

May 2022: Business edition

  • Air-to-water heat pumps
  • Employee profile
  • Energy use in commercial buildings
  • Save on lighting

April 2022

  • Save with smart technologies!
  • Spring flooding
  • Making an impact
  • Employee profile
  • Check out our new EV resources
  • Peach Pie recipe

February 2022

  • Join Otter Voice, our online community of customers!
  • Our Otter Impact: Supporting United Way in 2021
  • Let’s talk payment options
  • Employee profile
  • Discover new ways to save this new year
  • Take these precautions to prevent slips, trips, and falls
  • Vegetable Pizza recipe

December 2021

  • Our year in review
  • Project sets base for future technology advancements
  • Keep your home safe this holiday season
  • Smart savings
  • Employee profile
  • Christmas Toffee recipe

November 2021: Business edition

  • Get the most from your rooftop units with retrofit controls
  • Breakeven point, balance point, or both?
  • Protect employees from electrical hazards

October 2021

  • Powering our communities with reliable, affordable electricity
  • 2022 pocket calendars
  • Stay safe around electricity
  • Learn about your electricity
  • Beware of vampire load
  • Employee profile
  • Skillet Chicken and Dumplings recipe

July 2021: For KIDS!

  • Our energy resource mix coloring page
  • Electrifyingly funny jokes
  • Stay safe around electricity
  • Tour Hoot Lake Plant
  • Moon Cake recipe