View Bill Messages, Inserts, and Newsletters
Bill inserts
Information about important updates, programs, incentives, and payment options, as well as energy- and money-saving tips.
August 2020
- Manage your budget easier when you enroll in Even Monthly Payment.
- Harvest can be hectic. Stay sharp and stay safe!
- Spending more time at home? View our tips to reduce energy and save money!
- Minnesota residential customers - cut costs and save energy in your home with our rebates and programs.
- High-efficiency lighting rebates available for Minnesota commercial customers.
- North Dakota customers - understanding your electric bill.
- North Dakota and South Dakota customers - evaluate your energy use with Home Energy Analyzer.
July 2020
- Minnesota business customers - receive rebates for motors and adjustable-speed drives.
- North Dakota and South Dakota customers - rebates are available for water heaters, thermal storage systems, plenum heaters, boilers, electric furnaces, and heat pumps.
- North Dakota customers - understanding your electric bill.
- Notice of Generation Cost Recovery Rider for North Dakota customers.
- Notice of update to Energy Efficiency Partnership (EEP) Cost Recovery Rider for South Dakota customers.
June 2020
- Try ePay our trusted and secure online paperless billing option. It's free, secure, and mobile.
- High-efficiency lighting rebates available for Minnesota commercial customers.
- Minnesota and South Dakota customers - shred your heating bills with a cold-climate heat pump.
- North Dakota customers - shred your heating bills with a cold-climate heat pump.
May 2020
- Prepare your summer storm kit today!
- Schedule a Home Transformer energy assessment for free!
- Minnesota residential customers - cut costs and save energy in your home with our rebates and programs.
- Incentives and opportunities for Minnesota commercial and industrial customers.
- South Dakota customers - shred your heating bills with a cold-climate heat pump.
- North Dakota customers - shred your heating bills with a cold-climate heat pump.
- Notice of Renewable Resource Cost Recovery Rider Factor for North Dakota customers.
April 2020
- Our COVID-19 response. #OTPResilient
- Business customers - enroll in CoolSavings and make it a year to save!
- Minnesota business customers - explore our commercial and industrial grants.
- Notice of update to Renewable Resource Cost Recovery Factor in North Dakota.
- Heat storage options and rebates for our North Dakota and South Dakota customers.
- North Dakota and South Dakota customers - start saving on electric water heaters with rebates and money-saving rates.
March 2020
- Our COVID-19 response. #OTPResilient
- Schedule a Home Transformer energy assessment for free!
- Minnesota business customers - whether large or small, your business can benefit from an RCx energy assessment.
- Interconnection notice for Minnesota customers.
- Cost of energy true-up - Notice for Minnesota customers.
- Notice of update to Transmission Cost Recovery Rider in South Dakota.
February 2020
- Winter can mean bitter storms. Update your winter safety kit today!
- Residential and business customers - enroll in CoolSavings and make it a year to save!
- North Dakota and South Dakota customers - rebates are available for thermal storage systems, plenum heaters, boilers, and heat pumps.
January 2020
- Bill payment options. Choose the one that's right for you.
- Manage your budget easier when you enroll in Even Monthly Payment.
- House Therapy - Free home improvements save energy and money for Minnesota customers.
- Notice of update to Renewable Resource Cost Recovery Rider in Minnesota.
- Notice of update to Transmission Cost Recovery Rider in North Dakota.
December 2019
- Try ePay online paperless billing. It's free, easy, secure, and mobile.
- Save time and submit your meter reading online!
- Minnesota residential customers - Complete your Home Energy Analyzer profile and receive a $20 gift card!
- Minnesota business customers - receive rebates for motors and adjustable-speed drives.
- Minnesota Energy Adjustment Rider.
November 2019
- Manage your budget easier when you enroll in Even Monthly Payment.
- Simplify with automatic bill payments. Enroll in Ready Check.
- Be aware of scams.
- Start saving on electric water heaters with rebates and money-saving rates.
- Bill payment assistance for military personnel in Minnesota.
- North Dakota and South Dakota customers - evaluate your energy use with Home Energy Analyzer.
October 2019
- Bill payment options. Choose the one that's right for you.
- Minnesota customers can save on LED lightbulbs.
- Minnesota commercial customers - get rebates and incentives through the CIP energy-efficiency program.
- Notice of Energy-Intensive Trade-Exposed Surcharge Rate in Minnesota.
- North Dakota residential rate schedules.
- North Dakota commercial and general service rate schedules.
- North Dakota farm rate schedules.
- Notice of update to Transmission Cost Recovery Rider in South Dakota.
September 2019
- Minnesota residential customers - cut costs and save energy in your home with our rebates and programs.
- Schedule a Home Transformer energy assessment for free!
- Cost of energy true-up - Notice for Minnesota customers.
- Cold Weather Rule - How to avoid disconnection during cold-weather months in Minnesota.
- North Dakota medical emergency card - Third-party notification.
- Phase-In Rider notice for South Dakota customers.
August 2019
- Bill payment options. Choose the one that's right for you.
- Evaluate your energy use with Home Energy Analyzer.
- Thermal storage heat options and rebates.
- High-efficiency lighting rebates available for Minnesota commercial customers.
- Tax Cut and Jobs Act notice for Minnesota customers.
- South Dakota final rates.
July 2019
- Try ePay online paperless billing. It's free, easy, secure, and mobile.
- Minnesota residential customers - cut costs and save energy in your home with our rebates and programs.
- Minnesota business customers - receive rebates for motors and adjustable-speed drives.
- North Dakota and South Dakota customers - rebates are available for thermal storage systems, plenum heaters, boilers, and heat pumps.
- Notice of Generation Cost Recovery Rider for North Dakota customers.
Customer Connection newsletters
Energy news for our customers.
August 2020: Business edition
- Cut costs with an optimized geothermal design plan
- Geothermal heat pump system components
July 2020: For KIDS!
- Ideas for energy-free fun
- Fly kites in open areas
- Stay safe during summer storms
- Follow us on social media!
- Cooked Playdough recipe
- Celebrating 50 years of Earth Day
- Record-setting energy conservation efforts
- Ways to save
- Use Energy Star LEDs
- Thank you for being our customer!
- Earth Day Dirt Cake recipe
- Check out our new sustainability website
- Tips for buying and using portable electric space heaters
- Employee profile
- What to do during an outage
- Baked Pork Chops recipe
- New year, new energy goals. Discover ways to save!
- Light up your holiday safely
- Employee profile
- Give electricity a vacation
- Learn about your electricity
- Spicy Ginger Snaps recipe
- Construction begins on Merricourt Wind Energy Center
- Be prepared by disasters
- Consider a career in energy
- Use Home Energy Analyzer to save
- Request your 2020 pocket calendar
- Pumpkin Pecan Muffins recipe
August 2019: Business edition
- What you need to know about energy prices
- Price fluctuations and projections
- Energy use in small business is big
- Efficiency makes a difference
- Annual heating and cooling costs for a small business owner
- Small changes that can help you save
August 2019: For KIDS!
- Wind energy: part of the mix of resources we use to create electricity
- How you can help save energy
- Keep an eye out for our electric vehicles
- Find outage information online
- Pineapple Lemonade recipe
- Understanding proration on your bill
- A closer look at your bill
- Ways to keep your bill down
- Big Stone South to Ellendale Transmission Line energized
- We value your input
- May is National Electrical Safety Month
- Learn about your electricity
- We're celebrating 110 years of service
- Employee profile
- Low-fat Key Lime Pie recipe