View Bill Messages, Inserts, and Newsletters

Bill inserts

Information about important updates, programs, incentives, and payment options, as well as energy- and money-saving tips.

July 2022
June 2022
May 2022
April 2022
March 2022
February 2022
January 2022
December 2021
November 2021
October 2021
September 2021
August 2021
July 2021
June 2021

Customer Connection newsletters

Energy news for our customers.

June 2022: For KIDS!

  • Gear up with a lineworker
  • It's National Safety Month
  • Summer storm kit
  • Follow us on social

May 2022: Business edition

  • Air-to-water heat pumps
  • Employee profile
  • Energy use in commercial buildings
  • Save on lighting

April 2022

  • Save with smart technologies!
  • Spring flooding
  • Making an impact
  • Employee profile
  • Check out our new EV resources
  • Peach Pie recipe

February 2022

  • Join Otter Voice, our online community of customers!
  • Our Otter Impact: Supporting United Way in 2021
  • Let’s talk payment options
  • Employee profile
  • Discover new ways to save this new year
  • Take these precautions to prevent slips, trips, and falls
  • Vegetable Pizza recipe

December 2021

  • Our year in review
  • Project sets base for future technology advancements
  • Keep your home safe this holiday season
  • Smart savings
  • Employee profile
  • Christmas Toffee recipe

November 2021: Business edition

  • Get the most from your rooftop units with retrofit controls
  • Breakeven point, balance point, or both?
  • Protect employees from electrical hazards

October 2021

  • Powering our communities with reliable, affordable electricity
  • 2022 pocket calendars
  • Stay safe around electricity
  • Learn about your electricity
  • Beware of vampire load
  • Employee profile
  • Skillet Chicken and Dumplings recipe

July 2021: For KIDS!

  • Our energy resource mix coloring page
  • Electrifyingly funny jokes
  • Stay safe around electricity
  • Tour Hoot Lake Plant
  • Moon Cake recipe

June 2021

  • Hoot Lake Plant retires
  • Partnering in community resilience
  • We've completed Astoria Station!
  • Save energy throughout your home
  • Minnesota PUC approved our Hoot Lake Solar investment
  • Learn about your electricity
  • Employee profile
  • Holiday Salad recipe

April 2021: Business edition

  • Air purification: Healthy air, healthy buildings, healthy people
  • Commercial refrigeration
  • Easy energy savings!
  • Even Monthly Payment

March 2021

  • Earth Day 2021
  • Powering communities by conserving energy
  • Our Otter Impact
  • Creating a cleaner energy future
  • We value your input
  • Stay alert to scams
  • Learn about your electricity
  • Employee profile
  • Lemon Cake Pudding recipe