Bill messages

March 2019

Minnesota customers
On November 29, 2018, the Minnesota Public Utilities Commission (MPUC) approved our request to update the Environmental Cost Recovery Rider (ECRR) to 0% of your bill. The previous ECRR rate of -0.935%, implemented November 2017, resulted in an over-refund to customers. The MPUC ordered us to collect the difference through a one-time charge. We’ll include the charge on your March bill.
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North Dakota customers
On March 1, 2019, Otter Tail Power Company filed an application with the North Dakota Public Service Commission to set the initial rate for the Generation Cost Recovery Rider (GCRR). We developed the GCRR to allow recovery of costs associated with Astoria Station, a natural gas-fired electricity generating plant. The proposed rate is 2.547% of your bill, and we’ll include the cost as part of the Energy and Renewable Adjustment line item on and after July 1, 2019.
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View Bill Messages, Inserts, and Newsletters

Bill inserts

Information about important updates, programs, incentives, and payment options, as well as energy- and money-saving tips.

April 2019

Shred your heating bills with a cold climate heat pump.
Control your water heater and start saving.
Minnesota business customers - explore our commercial and industrial grants.
Minnesota and North Dakota business customers - enroll in CoolSavings and make it a year to save!

March 2019

Use ePay to pay your bill safely, from anywhere.
Start saving on electric water heaters with rebates and money-saving rates.
Schedule a Home Transformer energy assessment for free!
House Therapy - Free home improvements save energy and money for Minnesota customers.
Minnesota business customers - whether large or small, your business can benefit from an RCx energy assessment.
Minnesota and North Dakota residential customers - enroll in CoolSavings and make it a year to save!
South Dakota residential customers - enroll in CoolSavings and make it a year to save!
Notice of update to Transmission Cost Recovery Rider in South Dakota.

February 2019

Six bill payment options. Choose the one that's right for you.
Interconnection notice for Minnesota customers.
Minnesota and North Dakota residential customers - enroll in CoolSavings and make it a year to save!
Minnesota and North Dakota business customers - enroll in CoolSavings and make it a year to save!
North Dakota final rates.
North Dakota residential rate schedules.
North Dakota commercial and general service rate schedules.
North Dakota farm rate schedules.
South Dakota residential customers - enroll in CoolSavings and make it a year to save!

January 2019

Manage your budget easier when you enroll in Even Monthly Payment.
Thermal storage heat options and rebates.
House Therapy - Free home improvements save energy and money for Minnesota customers.
Minnesota business customers can get rebates for motors and adjustable-speed drives.

December 2018

Try ePay online paperless billing. It's free, easy, secure, and mobile.
Minnesota business customers - receive rebates for motors and adjustable-speed drives.
Minnesota and North Dakota customers - enroll in CoolSavings and make it a year to save!
South Dakota customers - enroll in CoolSavings and make it a year to save!

November 2018

Evaluate your energy use with Home Energy Analyzer.
Start saving on electric water heaters with rebates and money-saving rates.
Bill payment assistance for military personnel in Minnesota.
Minnesota Renewable Resource Cost Recovery Rider adjustment.

October 2018

Manage your budget easier when you enroll in Even Monthly Payment.
Simplify with automatic bill payments. Enroll in Ready Check.
Minnesota customers can save on LED lightbulbs.
Minnesota commercial customers - get rebates and incentives through the CIP energy-efficiency program.

September 2018

Six bill payment options. Choose the one that's right for you.
Minnesota residential customers - cut costs and save energy in your home with our rebates and programs.
Cost of energy true-up - Notice for Minnesota customers.
Cold Weather Rule - How to avoid disconnection during cold-weather months in Minnesota.
North Dakota medical emergency card - Third-party notification.

August 2018

Thermal storage heat options and rebates.
High-efficiency lighting rebates available for Minnesota commercial customers.

July 2018

Try ePay online paperless billing. It's free, easy, secure, and mobile.
Schedule a Home Transformer energy assessment for free!
Minnesota residential customers - cut costs and save energy in your home with our rebates and programs.
Minnesota business customers - receive rebates for motors and adjustable-speed drives.
North Dakota and South Dakota customers - rebates are available for water heaters, heat pumps, and thermal storage systems.
South Dakota EEP Rebate updates.

June 2018

Six bill payment options. Choose the one that's right for you.
Shred your heating bills with a cold climate heat pump
Start saving on electric water heaters with rebates and money-saving rates.
High-efficiency lighting rebates available for Minnesota commercial customers.
Notice of update to Energy-Intensive, Trade-Exposed Rider for Minnesota customers.
Rothsay, Minnesota customers - notice of City of Rothsay Franchise Fee.

May 2018

Manage your budget easier when you enroll in Even Monthly Payment.
Evaluate your energy use with Home Energy Analyzer.
Incentives and opportunities for Minnesota commercial and industrial customers.
Minnesota customers - recycle your old fridge or freezer and earn $50.
Notice of update to Energy Efficiency Partnership (EEP) Cost Recovery Rider for South Dakota customers.
South Dakota rate review.

April 2018

Shred your heating bills with a cold climate heat pump.
Control your water heater and start saving.
Minnesota customers - enroll in CoolSavings for your business and make it a year to save!
Minnesota business customers - explore our commercial and industrial grants.
North Dakota and South Dakota customers - rebates are available for water heaters, heat pumps, and thermal storage systems.
South Dakota customers - discover options for saving big.
TailWinds customers - thanks for participating!

March 2018

Use ePay to pay your bill safely, from anywhere.
Minnesota customers - be ready when summer heats up. Enroll in CoolSavings!
North Dakota and South Dakota customers - be ready when summer heats up. Enroll in CoolSavings!
Minnesota business customers - whether large or small, your business can benefit from an RCx energy assessment.
Interconnection notice for Minnesota customers.
Notice of update to Transmission Cost Recovery Rider in South Dakota.
Rate review public input sessions notice for North Dakota customers.