Bill messages

March 2021

North Dakota customers
On March 1, 2021, we filed an application with the North Dakota Public Service Commission to update our Generation Cost Recovery Rider (GCRR) rate. The GCRR rate is included on the Generation Rider line of your bill. We developed the GCRR to allow recovery of costs associated with Astoria Station, our simple-cycle natural gas combustion turbine. The GCRR also includes a credit for the spring 2021 retirement of our coal-fired Hoot Lake Plant. The proposed rate is 5.179 percent of your bill, a decrease from the current rate of 6.041 percent. This proposed change is for bills rendered on and after July 1, 2021.
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Bill inserts

Information about important updates, programs, incentives, and payment options, as well as energy- and money-saving tips.

April 2021

Reliable electricity you can count on. We invest in innovative, resourceful ways to create a more resilient regional transmission grid.
Spending more time at home? View our tips to reduce energy and save money!
Interconnection notice for Minnesota customers.
Minnesota and South Dakota customers - keep your home and family comfortable whatever the weather with a cold-climate heat pump.
North Dakota customers - keep your home and family comfortable whatever the weather with a cold-climate heat pump.
Notice of update to Renewable Resource Cost Recovery Rider Factor in North Dakota.
North Dakota and South Dakota customers - rebates are available for water heaters, thermal storage systems, plenum heaters, boilers, and heat pumps.

March 2021

Your low rates aren’t an accident. We work to keep them that way as we create a stronger, smarter energy grid and cleaner energy future.
Save while you play, work, or sleep with electric water heating.
Schedule a Home Transformer energy assessment for free!
Notice of public hearings for the Minnesota rate increase request.
Notice of update to Transmission Cost Recovery Rider in South Dakota.

February 2021

Powering communities one home, one family meal, one unforgettable moment at a time.
Spend your time on what matters most. Enroll in ePay today!
Residential customers - enroll in CoolSavings and make it a year to save!
Minnesota business customers - explore our commercial and industrial grants.

January 2021

Spending more time at home? View our tips to reduce energy and save money!
Residential customers - enroll in CoolSavings and make it a year to save!
House Therapy - Free home improvements save energy and money for Minnesota customers.
Minnesota interim rates and understanding changes to your bill.
Minnesota Energy Adjustment Rider.
Notice of update to Transmission Cost Recovery Rider in Minnesota.
Notice of update to Transmission Cost Recovery Rider in North Dakota.

December 2020

Have you gone digital yet? Manage your account online!
Spending more time at home? View our tips to reduce energy and save money!
Winter can mean bitter storms. Update your winter safety kit today!
Minnesota business customers - receive rebates for motors and adjustable-speed drives.
Minnesota Energy Adjustment Rider.

November 2020

Minnesota residential customers - Complete your Home Energy Analyzer profile and receive a $20 gift card!
Bill payment assistance for military personnel in Minnesota.
Start saving on electric water heaters with rebates and money-saving rates.
North Dakota and South Dakota customers - evaluate your energy use with Home Energy Analyzer.

October 2020

Have you checked out the updated otpco.com yet?
Simplify with automatic bill payments. Enroll in Ready Check.
Minnesota customers - save on LED lightbulbs.
Minnesota customers - choose a smart thermostat with geofencing capabilities to ramp up your savings.
Minnesota commercial customers - get rebates and incentives through the CIP energy-efficiency program.
Notice of Energy-Intensive Trade-Exposed Surcharge Rate in Minnesota.
North Dakota residential rate schedules.
North Dakota commercial and general service rate schedules.
North Dakota farm rate schedules.

September 2020

Be aware of scams.
Minnesota residential customers - Complete your Home Energy Analyzer profile and receive a $20 gift card!
Cold Weather Rule - How to avoid disconnection during cold-weather months in Minnesota.
North Dakota medical emergency card - Third-party notification.
Phase-In Rider notice for South Dakota customers.

August 2020

Manage your budget easier when you enroll in Even Monthly Payment.
Harvest can be hectic. Stay sharp and stay safe!
Spending more time at home? View our tips to reduce energy and save money!
Minnesota residential customers - cut costs and save energy in your home with our rebates and programs.
High-efficiency lighting rebates available for Minnesota commercial customers.
North Dakota customers - understanding your electric bill.
North Dakota and South Dakota customers - evaluate your energy use with Home Energy Analyzer.

July 2020

Minnesota business customers - receive rebates for motors and adjustable-speed drives.
North Dakota and South Dakota customers - rebates are available for water heaters, thermal storage systems, plenum heaters, boilers, electric furnaces, and heat pumps.
North Dakota customers - understanding your electric bill.
Notice of Generation Cost Recovery Rider for North Dakota customers.
Notice of update to Energy Efficiency Partnership (EEP) Cost Recovery Rider for South Dakota customers.

June 2020

Try ePay our trusted and secure online paperless billing option. It's free, secure, and mobile.
High-efficiency lighting rebates available for Minnesota commercial customers.
Minnesota and South Dakota customers - shred your heating bills with a cold-climate heat pump.
North Dakota customers - shred your heating bills with a cold-climate heat pump.

May 2020

Prepare your summer storm kit today!
Schedule a Home Transformer energy assessment for free!
Minnesota residential customers - cut costs and save energy in your home with our rebates and programs.
Incentives and opportunities for Minnesota commercial and industrial customers.
South Dakota customers - shred your heating bills with a cold-climate heat pump.
North Dakota customers - shred your heating bills with a cold-climate heat pump.
Notice of Renewable Resource Cost Recovery Rider Factor for North Dakota customers.

April 2020

Our COVID-19 response. #OTPResilient
Business customers - enroll in CoolSavings and make it a year to save!
Minnesota business customers - explore our commercial and industrial grants.
Notice of update to Renewable Resource Cost Recovery Factor in North Dakota.
Heat storage options and rebates for our North Dakota and South Dakota customers.
North Dakota and South Dakota customers - start saving on electric water heaters with rebates and money-saving rates.

March 2020

Our COVID-19 response. #OTPResilient
Schedule a Home Transformer energy assessment for free!
Minnesota business customers - whether large or small, your business can benefit from an RCx energy assessment.
Interconnection notice for Minnesota customers.
Cost of energy true-up - Notice for Minnesota customers.
Notice of update to Transmission Cost Recovery Rider in South Dakota.

Customer Connection newsletters

Energy news for our customers.

April 2021: Business edition

Air purification: Healthy air, healthy buildings, healthy people
Commercial refrigeration
Easy energy savings!
Even Monthly Payment

March 2021

Earth Day 2021
Powering communities by conserving energy
Our Otter Impact
Creating a cleaner energy future
We value your input
Stay alert to scams
Learn about your electricity
Employee profile
Lemon Cake Pudding recipe

February 2021

Better together: Merricourt Wind Energy Center and Astoria Station projects near completion
Brighten your day the efficient way
Powering the future: Hoot Lake Solar plans continue
Project will improve reliability for South Dakota customers
Severe winter weather safety
Employee profile
Mississippi Pot Roast recipe

December 2020: Business edition