Need Help Paying?

Let's work together to make a plan

If you're not able to pay your electric bill, please call us at 800-257-4044 as soon as you can to discuss possible payment arrangements.

You may want to consider our Even Monthly Payment plan, which averages your energy use over the year so that you pay the same amount each month.

Find rebates, energy-saving tips, and other ways to save on our Ways to Save page. 

Energy assistance programs

We encourage you to also reach out to your local energy assistance agency or Community Action Council to ask about their programs if you expect to have financial challenges for the foreseeable future.

• Minnesota Energy Assistance Program | 800-657-3710
  • Apply online
• North Dakota Energy Assistance Program | 800-755-2716  
• South Dakota Energy Assistance Program | 800-233-8503

Uplift program

Minnesota residential customers receiving Energy Assistance are eligible for a credit on their electric bills through our new Uplift program. 

To apply, you’ll first need to complete an energy assistance application with your local energy assistance provider. Once approved for energy assistance, complete our Uplift application and submit it by email to ccadministration@otpco.com or mail it to:

Otter Tail Power Company
Attention: Customer Care
PO Box 496
Fergus Falls, MN 56538

Program enrollment is limited and offered on a first-come, first-served basis. To remain enrolled in the Uplift program you must reapply for energy assistance every season and continue making monthly payments on your electric bills.

We're always here to help. Contact us if you have additional questions about bill payment options or your electric service.