Security Deposit FAQs

Do I have to pay a security deposit when I set up new electric service?

If you're a new customer or previous customer with a good credit history with us, you don't have to pay a security deposit. A good credit history includes:

  • Fewer than three disconnection notices.
  • No service disconnections for unpaid bills within the last 12 months.

If you owe money on a previous balance with us when you request new service, you'll need to pay that balance plus a deposit before you can get service. If a deposit is requested, it will be based on two months of your average bills.

If I have to pay a deposit, will I receive interest on it?

Yes, your deposit will earn interest. These are the interest rates for each state we serve.

  • Minnesota: 1.6% (based on the average yield of one-year United States Treasury securities adjusted for constant maturity for the last full week in November)
  • South Dakota: 7.0%
  • North Dakota: 0.25% (determined by the rate paid by the Bank of North Dakota on a six-month certificate of deposit as of the first business day of each year)