October 28, 2025

We’re enhancing area reliability

Stay alert and safe during electric system upgrades

Work progresses on phase two of our Milbank Area Reliability Project, a multi-phase effort to strengthen the area’s electric infrastructure and support future growth.

Phase two includes upgrades to the existing transmission line between the Milbank Northwest and Milbank South substations, extending to a new breaker station in Lac qui Parle County. We expect to complete this work by the third quarter of 2026.

To maintain electric service throughout early phase two construction this year, we temporarily served Milbank customers through a single feeder, which is the main power line that carries electricity from substations to the Milbank community. This temporary setup meant more customers were affected by electricity interruptions.

In mid-September, we were able to separate the city into two feeders, which should help reduce the number of outages customers may experience. By next summer we expect to return to our normal three-feeder operations, further reducing the impact of potential outages.

We also accelerated tree trimming in the area to help reduce potential outages. That work began in late August and is expected to wrap up by the end of October.

“This project is a major investment in Milbank’s electric system,” said Area Manager Scott Wiese. “We appreciate the community’s patience as we complete these upgrades and improve long-term reliability for the area.”

Over the next several months, you’ll notice our crews working along 12th Avenue as we continue system improvements. We encourage residents to use extra caution near construction sites. Drivers should:

  • Allow extra time.
  • Slow down.
  • Limit distractions.
  • Allow extra space between vehicles.

“Safety is one of our core values, not only for our crews but also for our neighbors,” said Wiese. “Thank you for your understanding as we upgrade the electric system to better serve you for years to come.”

For questions about your electric service, please call us at 800-257-4044. To learn more about the Milbank Area Reliability Project, visit otpco.com/transmission.

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