Contact Us

Customer Service

For questions about your bill or account, to connect or disconnect service, or to report an outage or emergency during business hours call 800-257-4044 or 218-739-8877. Our business hours are Monday-Friday, 8 a.m.-5 p.m.

Contacting us after hours
In the case of an emergency after hours call 800-257-4044 or 218-739-8877. Examples of emergencies include power outages, downed power lines, disconnected services, or other extenuating circumstances that may affect electric service to your home or business.

Account self-service options

  • Get the information you need to start, move, or stop your service.
  • Need to update your account information or email address? Log in to your account above. If you haven't set up your online account yet, register today.

Send us a message

We'll respond in 2 business days or less

Idea Center

If you're looking to conserve energy—to save money or to help the environment—we can help! Cut costs by signing up for energy-saving rebates and programs and explore our money saving rates available through our off-peak energy programs. To learn more about rebates, rates, or programs call 800-493-3299.

Headquarters

215 South Cascade Street
Fergus Falls, MN 56537
218-739-8200

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