Contact Us

Customer Service

For questions about your bill or account, to connect or disconnect service, or to report an outage or emergency during business hours call 800-257-4044 or 218-739-8877. Our business hours are Monday-Friday, 8 a.m.-5 p.m.

Contacting us after hours

In the case of an emergency after hours call 800-257-4044 or 218-739-8877.

Examples of emergencies include power outages, downed power lines, disconnected services, or other extenuating circumstances that may affect electric service to your home or business.

Account self-service options

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Mailing address

Customer Service
215 S. Cascade St.
Fergus Falls, MN 56537

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