Contact Us

Something we can help with? Please connect with us. If we don’t have the solution, we’ll help you find the support that does.

Translation services are available. 

To report an emergency, call us 24/7 at 800-257-4044 or 218-739-8877.

Emergencies might include power outages, downed power lines, and other circumstances that may affect electric service to your home or business.

Online

Many account self-service options are available in MyAccount, which offers a customizable view, self-service capabilities, interactive usage information, notification options, a streamlined process to view and pay your bills, and more. 

If you haven't set up online access, click the Log In button above to register.

If you're concerned about paying your bill for electric service, we can help

By phone

Our customer service team is available during business hours to answer any questions you might have. If you call outside our business hours, our after‑hours service will make sure we connect with you first thing the next business day.

Customer service hours: Monday through Friday from 8 a.m. to 5 p.m.
Phone: 800-257-4044 or 218-739-8877

Via email

We'll respond within two business days.

Phone number is recommended for faster processing.
Enter your account number so we can help you in the most efficient manner.