Contact Us

Customer Service

For questions about your bill or account, to connect or disconnect service, or to report an outage or emergency during business hours call 800-257-4044 or 218-739-8877. Our business hours are Monday-Friday, 8 a.m.-5 p.m.

Contacting us after hours
In the case of an emergency after hours call 800-257-4044 or 218-739-8877.

Examples of emergencies include power outages, downed power lines, disconnected services, or other extenuating circumstances that may affect electric service to your home or business.

Account self-service options
Get the information you need to start, move, or stop service.

Need to update your account information or email address? Log in to your account above. If you haven't set up your online account yet, register today.

Mailing address
Otter Tail Power Company
Customer Service
215 S. Cascade St.
Fergus Falls, MN 56537

Send us a message

We'll respond as quickly as we can!

Topic

First name

Last name

Business name

Address

City

State

Zip code

Phone

Phone number is recommended for faster processing.

Email address

Account number

Enter your account number so we can help you in the most efficient manner.

Message