Energy Control and Declared-Peak Pricing Alerts

Customers who partner with us in energy control or time-of-use rate options may sign up to receive alerts about energy control events and declared-peak pricing events that affect their electric service account. 

Energy control alerts  

1. Anticipated-control alerts tell you when we expect control activity but haven't yet started. These contain our best estimate of when control will occur. Please note: We aren’t aware of all control events in advance, so an anticipated-control alert isn’t sent for every control event. 
2. Actual-control alerts tell you when control begins and ends. You may subscribe to receive alerts associated to the location and rate on which we serve your account. 

Declared-peak pricing alerts 

Declared peak rates include our Irrigation Option 2 and General Service Time of Use Rates. If you use one of these, you may sign up to get day-ahead declared-peak pricing alerts. We include the hours when peak pricing will be in effect and the price per kilowatt-hour that will apply to that period. Based on that information, you can choose to: 

1. Shut off electrical loads to avoid paying a peak price. 
2. Continue typical energy use at a higher price during declared-peak hours. 

Hours and pricing vary by state and rate. 

How to sign up for alerts 

• Sign up through our My Account portal by clicking the log in button above. You’ll need your account number and service location zip code to register. 
• If you’re already registered, log in and look for the Manage alerts icon or Alerts link inside the My Account portal and choose the alerts you wish to add or modify.  
• You may add alternate email addresses for family members or employees that may need this information for your service location.