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Learn About My Account

Our My Account portal offers a customizable view, self-service capabilities, interactive usage information, notification options, a streamlined process to view and pay your bills, and more.  

My Account uses your email address instead of a username.  

Explore your energy use

Chart view

  • View your energy usage in hourly, daily, weekly, or monthly formats.
  • Each pricing period is shown in a distinct color, making it easy to track.
  • Compare your usage with local weather conditions to see how temperature impacts your energy habits.
  • Hover over any time period to get detailed insights.
  • Spot usage trends and peak times to better understand your energy patterns.
  • See how your usage shifts across seasons.
  • Your data becomes available after validation, typically the next day.

Image of chart view in My Account

Data view

  • See your energy usage displayed in a calendar-style heat map.
  • Red tones show higher-than-average usage, while blue tones highlight lower-than-average consumption.
  • Hover over any date or time to get detailed insights.
  • Choose from hourly, daily, or weekly views to explore your usage in greater detail.
  • Easily select a custom date range to view trends or download a report for your records.

Image of data view in My Account

Let us help you troubleshoot

If you experience difficulties while accessing My Account, try these simple troubleshooting steps:

  1. Clear your browser history, cookies, and cache.
  2. Check to make sure your browser is up to date.
  3. Restart your browser and/or computer, smartphone, or tablet.

See additional information below. Call 800-257-4044 or 218-739-8877 or email us at [email protected] with any questions. Please include your account number if reaching out to us by email.

Technical tips

Make sure you're using the most recent version of:

  • Chrome
  • Firefox
  • Safari
  • Edge

My Account is available on:

  • PCs
  • Tablets
  • Smartphones
  • Log in credentials to the My Account portal
  • View your bill
  • Pay your bill

Learn more about your account

Paymentus is our payment processing company.  

You may manage your payments, including autopay and other preferences, in My Account. You'll find this information in the View/pay bill section. Look for the link to Manage autopay.

Your energy control alert subscriptions are limited to the rate(s) and service locations associated with your registered account(s). Energy control alerts may be sent to the email address used as your username or your may add additional email addresses. 

You can also view energy control activity that is currently underway or that has occurred during the past 48 hours at otpco.com/EnergyControl. 

Our My Account portal is unable to collect donations for those in need of energy assistance. We appreciate your past support and encourage you to continue contributing by mail. All funds received are direct to support those in need of assistance.