What to do During an Outage

While we're working to restore your service, here's what you can do:

  • Turn off all the appliances you think were on before your power went out.
  • Unplug your electronic equipment, including computers.
  • Check the online outage map.
  • Leave a light or radio on to let you know when you have service again.
  • Do not wire an emergency generator into your home electrical system. Backfeed into power lines could injure or kill a lineman working to get electricity restored.
  • Use your generator only to run specific appliances.
  • Locate your generator outside to keep poisonous carbon monoxide fumes out of your home.
  • Use a cell phone or plug a telephone that has a cord into a phone jack so you have phone service. (Cordless phones do not work during a power outage.)
  • Be sure you understand service disconnection and restoration as they relate to natural disasters or identified hazards.

If a significant outage hits your area, follow us on Twitter for service restoration updates.

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