What to do During an Outage

While we're working to restore your service:

  • Do not wire an emergency generator into your home electrical system. Backfeed into power lines could injure or kill a lineman working to restore electricity.
  • Use your generator only to run specific appliances.
  • Locate your generator outside to keep poisonous carbon monoxide fumes out of your home.
  • Use a cell phone or plug a telephone that has a cord into a phone jack so you have phone service. (Cordless phones don't work during a power outage.)
  • Leave a light or radio on to let you know when you have service again.
  • Be sure you understand service disconnection and restoration as they relate to natural disasters or identified hazards.

If a significant outage hits your area, follow us on Twitter for service restoration updates.