We’ve updated our website to better meet your needs

Enjoy an improved online experience!

We've listened to you—our customers—and are excited to offer you a better online experience.

An updated homepage

We’ve enhanced our homepage to include an easy-to-see log in box, six action-focused tiles so you can find what you’re looking to do more quickly, and streamlined navigation, whether you’re a residential or business customer.

A new My Account page

After you log in, you’ll arrive on your new My Account page where you can access billing, payment, and usage information, and update your profile—all in one convenient area.

New My Account page example

Technical tips

If you experience difficulties while accessing otpco.com, try these simple troubleshooting steps:

  1. Clear your browser history, cookies, and cache.
  2. Check to make sure your browser is up-to-date.
  3. Restart your browser and/or computer, smartphone, or tablet.
  4. Don’t forget to update your bookmarks and any other shortcuts you may have created as the updated site, in some cases, uses different web URL addresses.

If these steps don’t work, please call us at 800-257-4044 or email epayadmin@otpco.com and we’ll make sure to get you up and running.