Are you interested in a career in the electric utility industry? Explore the responsibilities, requirements, and salaries for careers in customer service, plant work, engineering, and linework.
Customer Service Representative
Location
Fergus Falls, MN
Responsibilities
We have an opening for a Customer Service Representative at our Customer Service Center in Fergus Falls, MN. As a company, we continue to be innovative as we modernize our energy grid, enhance customers’ experiences, and work toward a cleaner energy future.
This position requires good organizational, excellent written and verbal communication, and customer service skills. Should be familiar with Microsoft Word, Excel, and related computer programs. Experience in customer service, accounting, and marketing would be beneficial.
Successful applicant will provide complete, accurate, and timely customer service and marketing service to all external and internal telephone and web customers.
Qualifications
We believe employment is a partnership and we expect excellence from our talented employees. To support our employees and help drive their career experience and goals.
• Competitive wage & benefit package.
o The expected base compensation for this role is $40,000 - $49,000 annually. Actual base compensation within the identified range will vary based on factors relevant to the position.
o Incentive plans
o Employee Stock Ownership options
o Retirement Savings Fund with employer match
o Health, disability and life insurance plan options
• Training – our employees are provided training and development opportunities each year, including education reimbursement! This includes safety – one of our values and key to our success – technical, compliance and developmental training.
• Career development is critical to our long-term success. Otter Tail Power employees have opportunities to participate in various leadership development programs, gain access to an a la carte online leadership course catalog, receive mentorship from current leaders and more!
• Mental health support from the experts at SupportLinc as well as competitive vacation and sick leave to ensure employees are at their best when they’re working.
To apply, visit our careers page at www.otpco.com. Applications accepted through August 8, 2025.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Resume deadline
August 08, 2025
Energy Management Representative
Responsibilities
Key Responsibilities
- Achieve goals outlined in the Marketing and Customer Service Plans, including revenue growth, Demand-Side Management (DSM), Energy Conservation and Optimization (ECO), Energy Efficiency Partnership (EEP), margin improvement, and customer satisfaction.
- Respond to customer inquiries regarding energy efficiency projects, rebate programs, heat loss calculations, energy requirements, and electric billing impacts.
- Support Customer Service Centers in meeting marketing and customer service objectives.
- Collaborate with internal teams to develop, refine, and ensure compliance with rate programs and regulatory requirements.
Qualifications
Our Ideal Candidate
We’re seeking candidates who bring a strategic, customer-focused mindset and thrive in a dynamic, evolving industry. Ideal candidates will demonstrate:
- A positive, adaptable attitude and resilience in the face of change and innovation.
- Strong communication and interpersonal skills to effectively engage with both internal teams and external customers.
- The ability to independently manage time, priorities, and responsibilities.
- The ability to lead customer energy efficiency and DSM projects, from initial inquires into completion.
- Experience in the electric utility industry, particularly in regulatory processes and energy efficiency initiatives.
Resume deadline
August 08, 2025
Regulatory Analyst
Location
Fergus Falls, MN
Responsibilities
Are you someone who enjoys working with numbers, solving complex problems, and making sense of financial data? We’re looking for a Regulatory Analyst to join our team and help us make sure our utility rates are fair, accurate, and well-supported.
In this role, you’ll work behind the scenes to analyze costs, support rate filings, and help us meet state regulatory requirements. You’ll collaborate with teams across the company and play a key part in shaping how we serve our customers and communities.
What You’ll Do
- Build and maintain financial models that help determine how much it costs to provide electricity in different areas.
- Analyze data to figure out how much money the company needs to operate and invest in the future.
- Use specialized software to create reports and forecasts that support our rate filings.
- Help prepare documents and presentations for state regulators, including written and spoken testimony.
- Keep an eye on what other utilities and state commissions are doing that might affect our business.
- Work with legal and finance teams to prepare official filings and respond to questions from regulators.
- Conduct studies that help us understand how money flows through the business and how to fairly allocate costs.
- Support projects related to transmission rates and regional energy planning.
- Respond to requests for financial and regulatory information from other departments or outside agencies.
Qualifications
What We’re Looking For
- A bachelor’s degree in finance, accounting, economics, or a related field—or equivalent experience.
- Strong analytical and problem-solving skills.
- Understanding of how utility companies manage money and plan for the future is preferred.
- Familiarity with accounting rules and how they apply to both regulated and non-regulated businesses.
- Great communication skills—both written and verbal.
- Ability to work well with others and manage multiple projects at once.
Experience with regulatory processes or utility rate cases is a plus, but not required.
Resume deadline
August 11, 2025
Surveyor I or II
Location
Fargo, ND; Jamestown, ND, or Fergus Falls, MN (Hybrid remote and flex time eligible)
Responsibilities
At Otter Tail Power, our employees help us to serve the communities we support by producing reliable, affordable, and environmentally responsible electricity. In this role, the Surveyor will generate exhibits, data and information that helps the team achieve project excellence as the company continues to grow and evolve.
Some examples of those activities will include:
- Generate survey data for utility mapping/GIS purposes, volume surveys, hydroelectric dam monitoring, easement determination and boundary determination.
- Prepare documents or drawings for design, construction, easements, boundaries, volume calculations, highway and rail road crossing permits
- Review and revise easements and legal descriptions from the land rights department prior to recording.
- Complete construction staking to support the installation or repair of facilities within the engineered boundaries
Qualifications
Qualifications:
We’re seeking candidates with a wide range of skills who enjoy providing exceptional customer service and love being out in the field while aligning with our values: Integrity, Safety, Community, Resourcefulness, Customer Service and People. Some examples of what we’re looking for include:
- · Project management, organization and a drive to solve problems is critical to success in this role
- · Strong interpersonal and communication skills in order to facilitate collaboration between diverse teams
- · Associate’s degree in surveying or two years of experience within surveying or equivalent combination of education and/or experience.
- · Knowledge of survey equipment, technical math including algebra, geometry, trigonometry and applied physics and the ability to read and interpret surveys, legal descriptions, cartography, engineering documents, construction plans, aerial or orthophotography preferred.
- · Valid driver’s license is required.
Resume deadline
August 18, 2025
Journeyman Lineman or Well-Qualified Apprentice Lineman
Qualifications
We have an immediate opening for a Journeyman Lineman or Well-Qualified Apprentice Lineman in Wahpeton, ND.
Must be a Journeyman Lineman with a diploma from an accredited line worker program or have equivalent experience. Must have an unrestricted interstate commercial driver’s license; thorough knowledge of electric line and underground construction, maintenance, and repair; be able to work outdoors in any weather, able to climb, understand the mechanical equipment used in the trade, and have the ability to get along well with others. Successful applicant will be expected to reside within 25 miles from permanent headquarters.
Resume deadline
August 04, 2025
Transmission Sourcing Strategist
Location
Fergus Falls, MN
Responsibilities
We are seeking a strategic and detail-oriented professional to lead the procurement of materials and services for large-scale transmission projects. This role involves managing material supply contracts throughout their lifecycle, cultivating strong vendor relationships, and serving as a key liaison for internal teams on sourcing needs and project planning. The successful candidate will apply sourcing best practices, drive workflow improvements, and proactively respond to supply chain changes to ensure continuity and efficiency. Responsibilities also include maintaining purchasing controls and supporting audit processes, while contributing to team initiatives that enhance accuracy and operational effectiveness.
Qualifications
We are looking for a highly motivated and experienced sourcing professional with strong communication skills and a proven track record in purchasing and contract negotiations. The ideal candidate will have at least five years of experience managing multiple large material supply contracts, a solid understanding of commercial contract terms, and proficiency in Microsoft Excel, Access, and Word. A four-year degree is preferred. This role requires a self-starter with excellent leadership qualities, strong analytical and organizational skills, and the ability to work independently and collaboratively within a team environment. Familiarity with purchasing laws and methodologies is essential, and knowledge of the energy industry is a plus. The successful candidate must be committed to continuous improvement and willing to travel for supplier meetings and industry conferences.
Resume deadline
August 04, 2025
Associate General Counsel
Location
Fergus Falls, MN
Responsibilities
At Otter Tail Power, our employees help us serve the communities we support by producing reliable, affordable, and environmentally responsible electricity. In this role, the Associate General Counsel will advise employees at all levels within the organization, including senior management, on State and Federal regulatory requirements, draft and negotiation transactions, oversee litigation and manage outside counsel to support the advancement of the company’s mission and goals while also maintaining compliance with regulations and laws. Our successful employees ensure that our customers and communities have the power they need for modern life.
Other areas in which the Associate General Counsel will work include:
- · Advise management in business-related matters, negotiate, interpret laws and regulations, and prepare legal documents.
- · Manage activities related to litigation and regulatory matters and manage outside counsel to ensure Otter Tail Power Company’s interests are advanced efficiently and in alignment with our values.
- · Participate in filings and legal advocacy on behalf of Otter Tail Power Company at the Minnesota Public Utilities Commission, North Dakota Public Service Commission, the South Dakota Public Utilities Commission, and the Federal Energy Regulatory Commission on rate, compliance, investigatory and siting matters.
- · Collaborate with various internal teams including Asset Management on transmission-and construction-related agreements, Regulatory to manage briefs, replies and other advocacy filings and Customer Service to advise in territorial disputes, utility franchise, customer service matters and tribal affairs.
- · Provide counsel relating to land rights, easement acquisition and, as necessary, condemnation. Represent the utility in right-of-way, third-party and company siting/use and other local governmental matters.
- · Facilitate discovery responses, depositions, preparation of motion papers and preparation for trial.
- · Litigate, negotiate, and settle, when appropriate, contested regulatory matters, including general rate cases, other rate recovery proceedings, contested FERC filings, and non-rate related proceedings.
- · Supervise and direct the activities of outside counsel to ensure Otter Tail Power Company receives responsive, cost-effective and valuable legal services.
Qualifications
We’re seeking candidates with a wide range of skills who are motivated to deeply understand complex and technical information in order to advise stakeholders to the best path forward while aligning with our core values: Integrity, Community, Safety, Resourcefulness, Customer Service and People. Some examples of what we’re looking for include:
- · Our top candidates will be able to strategically identify critical and priority issues and define appropriate action. They will have demonstrated their ability for developing and interpreting legal and regulatory contracts and orders.
- · Experience in and demonstrated knowledge of federal and state regulatory models, regulation of business, economics of regulated (monopoly) industries, energy industry, utility rates and operations, broad understanding of stakeholder and other industry processes combined with an appreciation of the wider political, regulatory and industry environment.
- · There is a lot of innovation in our industry, and we want positive, resilient people who can prioritize under unexpected or difficult deadlines and skillfully represent Otter Tail Power Company in a congenial and constructive manner.
- · This position will work with varied individuals, stakeholders, and teams such that superior leadership, interpersonal and communications skills, including research, technical and legal writing, oral and presentation, are required for success.
- · Must be licensed to practice in any of the states of Minnesota, North Dakota, or South Dakota
- · J.D. degree from an American Bar Association (ABA) accredited law school
Resume deadline
August 22, 2025