Customers who experience medical emergencies or conditions where medical equipment is required to sustain life or to avoid serious medical conditions should obtain a medical certification from their medical professional.
A medical certification allows a customer to avoid disconnections for the duration of the medical certification. Medical certifications must be signed by a medical professional and renewed every six months.
It’s important to understand the following about a medical certification:
Medical certifications can be mailed to:
Otter Tail Power Company
Attn: Customer Service
215 S. Cascade St.
Fergus Falls, MN 56537